Button Farm Club Subscription & Pre-Order Cancellation Policy

Effective Date: October 14, 2026

At Button Farm Club, we love helping you create beautiful projects through our subscription clubs, exclusive kits, and pre-order collections.

Please review the following terms before enrolling in a subscription or purchasing a pre-order item. These policies explain how recurring payments, membership commitments, kit skips, swaps, cancellations, and pre-orders work.

1. Subscription Enrollment & Payments

When you enroll in a Button Farm Club subscription, your first payment is collected immediately at checkout.

Your payment method is securely stored by our payment and subscription providers for future recurring charges.

Subsequent payments are automatically processed according to the billing schedule of your selected club.

Subscription prices may vary depending on the club, kit contents, or selected membership option. Applicable charges are displayed on the product listing or communicated according to the terms of the club.

2. Subscription Billing Schedules

Gold Club Membership

• Bills monthly on the 9th.

• Shipping generally begins on the 15th.

• Requires the purchase of 12 monthly kits, excluding skipped months.

Silver Club Membership

• Bills monthly on the 10th.

• Shipping generally begins on the 15th.

• Requires the purchase of 6 monthly kits, excluding skipped months.

Monthly Page Kit Club

• Bills monthly on the 15th.

Paper Therapy

• Bills monthly on the anniversary of your original enrollment date.

• Each subscriber's renewal date depends on when they joined.

Graphic 45 Album Club, Card Club & Album/Card Combo Club

• Features eight scheduled kit releases annually.

• Release months are February, March, May, June, August, September, November, and December.

• Renewal payments are scheduled around each kit release.

• Release and billing dates may be adjusted due to manufacturer schedules, product availability, or other fulfillment circumstances.

Kathy Clement's Quarterly Folio Kit Club

• Quarterly billing dates are January 28, April 28, July 28, and October 28.

• A 15-day enrollment cutoff applies before each scheduled renewal date.

• The next recurring charge is determined by the billing schedule assigned to your subscription. Please review your account for the actual upcoming charge date.

Other subscription products may have their own billing schedules and conditions as described on their individual product pages.

For additional information, visit our Subscription Billing Information page.

3. Gold & Silver Club Membership Commitments

Gold and Silver Club memberships offer special pricing in exchange for a minimum purchase commitment.

Gold Club

• Requires 12 purchased monthly kits.

• Includes a 10% membership discount.

Silver Club

• Requires 6 purchased monthly kits.

• Includes a 5% membership discount.

Skipped months do not count toward the required number of purchased kits.

If a member requests cancellation before completing the minimum purchase commitment, repayment of membership discounts previously received may be required under the terms of the selected membership.

Once the required number of purchases has been completed, the subscription continues according to its recurring billing schedule until canceled.

4. Gold & Silver Club Skips and Swaps

We understand that sometimes you may want to skip a monthly kit or swap it for another available option.

Gold and Silver Club members have the following options.

Self-Service Skips

Members may skip an upcoming kit directly through their online subscription account.

Deadline: All self-service skips must be completed before the 6th of the applicable billing month.

Email Requests

Members who need assistance skipping or swapping a kit must contact Button Farm Club by email.

All emailed skip or swap requests must be received before the 6th of the applicable billing month.

Requests received on or after the 6th may not be processed for that month's billing cycle.

Accepted Communication Method

Email is the only accepted method for requests requiring assistance.

We do not accept skip or swap requests through:

• Telephone calls

• Text messages

• Facebook Messenger

• Instagram or other social media direct messages

This policy ensures requests are properly documented and processed.

Additional Conditions

• Skipping a kit does not cancel your membership.

• Skipped kits do not count toward Gold or Silver minimum purchase commitments.

• Swaps are subject to product availability and any applicable price differences.

• This before-the-6th deadline applies only to Gold and Silver Club memberships.

5. Other Subscription Clubs: Changes, Skips & Cancellations

Monthly Page Kit, Paper Therapy, Graphic 45, Kathy Clement's Folio Club, and other subscription programs may have different billing dates and change deadlines.

The Gold and Silver skip deadline does not automatically apply to these clubs.

Members should review the individual club's terms and upcoming billing date before requesting a change.

For assistance with subscription changes, please contact Button Farm Club by email.

6. Managing or Canceling Your Subscription

Members may access their subscription through their customer account or the subscription management link included in their order communications.

Available account features may include viewing upcoming billing dates, updating payment information, skipping eligible kits, or requesting cancellation.

Cancellation requests are subject to the terms of the selected club, including any minimum purchase commitments.

Important:

• Skipping a kit is not the same as canceling a subscription.

• A cancellation request does not automatically refund an existing charge.

• Orders already billed or in fulfillment may remain subject to payment and fulfillment.

• A subscription continues to renew unless cancellation takes effect under its applicable terms.

Members who need assistance should contact Button Farm Club by email before their next scheduled billing date.

7. Subscription Shipping & Product Availability

Subscription kits ship according to their club's fulfillment schedule.

Estimated shipping dates may change due to manufacturer delays, product availability, shipping carrier delays, or other circumstances outside our control.

We strive to communicate significant delays and changes whenever possible.

Subscription billing dates and shipping dates are not necessarily the same.

8. Pre-Order Purchases

Button Farm Club offers pre-order products that may not yet be available in our inventory.

Pre-order products may include upcoming paper crafting collections, exclusive kits, and other specialty merchandise.

Payment is collected according to the terms displayed at checkout or on the applicable product listing.

Estimated release, arrival, and shipping dates are subject to change based on manufacturer availability and supplier schedules.

Pre-order cancellation and refund eligibility depend on the product's applicable terms and our published refund policy.

If you need assistance with a pre-order, please contact Button Farm Club by email.

9. Returns & Refunds

Subscription cancellation and refund eligibility are separate matters.

Canceling or skipping a subscription does not automatically provide a refund for a payment already processed.

Please refer to Button Farm Club's published Refund Policy for additional information about eligible returns, refunds, and other purchase conditions.

10. Contact & Subscription Assistance

For questions about subscriptions, billing, skips, swaps, cancellations, or pre-orders, please contact Button Farm Club through email.

Email is the required communication method for Gold and Silver Club skip or swap requests requiring our assistance.

Please include your name, order number if available, and the subscription club you are contacting us about.

We appreciate your membership and thank you for being part of the Button Farm Club creative community!